Join us as we delve into the inspiring journey of Samantha Seaton, the CEO of Moneyhub, a fintech company committed to enhancing financial wellness. In this episode, Sam shares her unique transition from pursuing a career in horse riding to leading a fintech company. She discusses the disconnect she observed between financial services and consumers, which ignited her passion for helping people manage their finances better.
Key Points Discussed:
1️⃣ Sam's career transition from horse riding to fintech.
2️⃣ The gap between financial services and consumers that inspired Sam's mission.
3️⃣ The challenges of the savings culture and the importance of trust and transparency in finance.
Website: Moneyhub https://www.moneyhub.com/
LinkedIn: Moneyhub Enterprise https://www.linkedin.com/company/moneyhub-enterprise
Instagram: Moneyhubtechnology https://www.instagram.com/moneyhubtechnology/
Twitter: Moneyhub https://twitter.com/MoneyhubApp
Youtube: Moneyhub App https://www.youtube.com/@moneyhubapp9977
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[00:00:24] Enhancing Customer Support with AI: Discover how AI-driven customer support systems revolutionize e-commerce and provide efficient customer support.
[00:02:24] Sam's Journey in Fintech: From horses to computer science, join Sam as she shares her inspiring journey in fintech and her role at Money Hub.
[00:10:18] The rise of credit and lending: Uncover how the rise of credit and lending has led to the decline of the savings culture and its impact on individuals.
[00:14:10] Challenges of becoming customer-led: Learn about the challenges businesses face when transitioning from being product-led to customer-led and the effort required to make this shift.
[00:19:23] The importance of trust and consumer consent: Understand why explicit consumer consent and trust are crucial in building better outcomes in financial services.
[00:21:53] The journey of personal growth: Explore the highs and lows of personal journeys and how every experience serves a purpose in personal growth.
[00:22:39] Exploring Money Hub: Get all the information you need to learn more about Money Hub and connect with them through various platforms.
This is a Production of Diamond D3, Media
Samantha Seaton: Sam is an internationally-recognized fintech pioneer, a thought leader on diversity and inclusion, and a champion of financial wellness.
She is the CEO of Moneyhub, the award-winning Open Banking, Open Finance, and Open Data platform that transforms data into personalized digital experiences and initiates payments. She joined Moneyhub following a distinguished career at Willis Towers Watson and at fintech eValue.
Sam is passionate about the power of technology to improve the financial well-being for all. She is a non-executive director at the Charities Aid Foundation Bank, a founding member of Open51, a group transforming financial services and building the new digital economy, and an advisory board member at impact investment platform The Big Exchange. She also serves on several industry panels and represents the UK and Europe as a Non-Executive Director on the Financial Data and Technology Association’s (FDATA’s) Global Board.
Sam is an avid horse rider and regular eventer and treasures time with her husband and horses.
Moneyhub : Moneyhub is the leading Open Finance platform and the driving force behind the power of Open Data. By providing consent-driven access to financial data, analytics, insights, and the initiation of card-free payments, Moneyhub helps businesses create tailored products and services that deliver against their customers’ needs, build trust and add value. Our vision is to enhance the lifetime financial wellness of people, their communities and their businesses.
Tedd Huff: Tedd Huff is the Co-Founder of Voalyre, and the President & Founder of Diamond D3, a professional services consulting firm focused on global payments and marketing. He is also a video podcast host and producer of Fintech Confidential.
Over the past 24 years, he has contributed to FinTech startups as an Advisory Board Member, Co-Founder, and Chief Experience Officer, providing strategic and tactical direction for Global Payments OpenEdge, Heartland Payments, Nuvei, and TSYS, among others, focusing on growth while delivering innovation, process improvements and user experience-driven value to simplify the complexity of payments.
Diamond D3, Media: A media creation, management, and production company delivering engaging content globally