Tedd Huff: 00:00:01

Welcome to Fintech Confidential, bringing you the

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people, tech, and companies that

change how you pay and get paid.

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Welcome to another episode

of Fintech Confidential.

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I'm sitting here with Sherah

Spark, the head of compliance

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and legal for Check Alt.

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Sherah Spark: Typically, when

you talk to people from a risk

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background, you may think, well,

they're going to slow things down.

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They're going to slow progress

down because they want to check all

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the boxes and do the activities.

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I think there's a risk reward balance

that you really have to take to when

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you approach anything really, but I

mean specifically with the products

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that we're bringing to market.

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When I first came into the

company, my first question was,

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aren't checks blowing away?

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I was blown away by the statistics

of billions of dollars of checks

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that are written on an annual basis.

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46 percent of people have written

a check in the last 30 days.

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The checks obviously have been

around for A very long time.

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What's new is the technology and

the way that these broadsters

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are making these deposits.

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What's not new is they've been

taking them through the mail.

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At Checkout, we have to be, as the

broadsters are evolving and their

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approach and the way that they're, you

know, committing crimes, so do we as

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financial institutions, as financial

technology companies, have to be

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advancing our own approach to combat that.

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And so one of the ways that we're doing

that is using things like Blockchain,

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AI, things that are again, real time

technology always, in my opinion, has

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to be partnered with a human because

we can train AI, we can train machine

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learning, but there has to be I think

a human element on the other side.

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I think maybe eventually we'll get

there, but there always has to be

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a human involved in that equation.

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Welcome to another episode

of Bentech Confidential.

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I'm sitting here with Sherah Spark, the

Head of Compliance and Legal for CheckAlt.

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CheckAlt has been releasing some

really great products and really

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moving things forward when it comes

to ACH, RDC, Lockbox, eLockbox,

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and Remote Deposit Capture.

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So all of these things.

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I know we think about checks

going away, but believe it or

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not, they're not going anywhere.

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So I'm really glad to have you here

today, especially to talk about check

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fraud, the legal, the compliance, all

the stuff that kind of goes around this.

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But before we dive in, I'd

love for you to give us your.

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As I like to call it, the

falling into fintech story.

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How, how did you get, first get

into the financial area and what

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was the big thing that got you to

focus on compliance and, and risk?

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Sherah Spark: Thanks for having me.

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I started out my career

early on in banking.

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I have people say that they

accidentally fell into being a banker.

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I was very, had good intentions to go

right into the financial institution.

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My first role was in

the mortgage industry.

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I was in college and this was during the

mortgage boom and it was processing loans.

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And one of the things that I didn't

realize at the time was that processing

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loans, working with the underwriters

really was my kind of first step into

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working in risk and compliance, looking

at the financial picture of each customer.

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Working with the underwriters to

understand if the organization

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was ready to take on that risk.

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That was kind of my first

exposure to this topic.

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Fast forward to a couple years

later, I started working on

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the retail side of banking.

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And my role was really to

prepare the banks for audit.

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My role was specifically sales.

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An audit and sales and service, but sales

and yeah, that's a interesting combo,

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but it's interesting because it teaches

you the practices to be aware of, to

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keep customers safe, to keep the bank

safe all while doing sales practices.

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It's a genius concepts.

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Now, in execution, there's always a lot

of pressure when it comes to stale, but

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if you can have that compliant mindset,

it makes you aware of being careful.

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And being cautious, protecting.

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The company protecting the customers

in this role, I thought my strength

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was sales, but what I really started

to identify is that I really had

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a passion for the risk side of

the role, the risk and compliance.

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From there, I jumped into a, the

fifth largest bank in my role there,

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there was six of us that were, were

at the beginning, at the forefront,

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pioneering risk and compliance.

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So this was probably about 15 years ago.

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When it wasn't a buzzword yet, nobody

had really caught on to like this

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really important aspect of the company.

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I

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Tedd Huff: think it's interesting you say

that because one of the conversations that

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I have a lot with my clients is really

risk and compliance is a primary focus.

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And in a lot of cases, you

know, they ask me, what should I

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budget my operating expenditures?

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What I've seen is about 30 percent or

so of the total budget seems to be what

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keeps people out of a lot of trouble.

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And now mind you, I work with a

lot of more aggressive fintechs for

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banking as a service type products

or things that are really about the

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money movements and diving into the

AML, BSA, the KYC slash KYB space.

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That's where they spend

a lot of their time.

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How does where you sit

and where you came from.

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Does that play a big piece in it as well?

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Sherah Spark: Fast forward

to where I am now in fintech.

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Banking has played a role in

keeping me very conservative.

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Seeing what happened to some of the large

organizations that I've worked with.

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How much effort that they put into

risk and compliance has helped really

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curb and mitigate any type of issues

that we've had in the past or that some

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financial institutions have run into.

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Going back to what I was just

talking to you a couple minutes

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ago, we grew from six people to 150

in two years from a risk culture.

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It really changed the way that

our organization did business.

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Working with several bankers now

at Checkult, we have risk and

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compliance really ingrained into

our DNA, into what we do every day.

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Whether it's from our sales practices

to our technology, having that kind of

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mindset ingrained in everything that

we do into the fabric of the company,

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really working with other bankers

that are now here at this fintech

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company has helped us to align, make

more strategic decisions and align our

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approach to how we're making decisions.

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Tedd Huff: When you start to talk about

these strategic decisions, bringing

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in an experience for it, how would you

describe your mission and how it fits in

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with the overarching CheckAlt mission?

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Sherah Spark: I would say one of the

unique characteristics of what I bring to

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CheckAlt is keeping very customer focused.

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And what I mean by that is I think

typically when you talk to people from

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a risk background, you may think, well,

They're going to slow things down.

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They're going to slow progress down.

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because they want to check all

the boxes and do the activities.

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I think there's a risk reward balance

that you really have to take to

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when you approach anything really.

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But I mean, specifically with the

products that we're bringing to market

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with the business, how the speed, the

speed is something I've definitely

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have to have had to get used to.

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Banks are typically slower, right?

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And more cautious, but bringing that

balance of speed, Speed and the trade off

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of how much risk we're willing to take.

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Tedd Huff: How do you

approach that balance?

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Because it, it, it's one

of those pendulums, right?

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Sherah Spark: Yeah.

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That

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Tedd Huff: swings sometimes really fast.

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How are you maintaining that balance?

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Sherah Spark: Part of my role

is bringing in, because we're

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operating so fast, you have to go

on information that you know today.

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Can't predict it.

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Future, you can bring in your experience

into that lens, but I think it's

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presenting the fact and then working

with our executive leadership team to

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say, based on what we know today, are

we willing to take this type of risk?

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It's a incremental test and learn.

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A lot of, I think what FinTech

is, is testing and learning,

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being cautious, but being very

calculated at a very fast speed.

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Tedd Huff: As you look at the way

that Chekhov is approaching the

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market, are there specific things with

maybe specific products or specific

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Sherah Spark: Each one of our products

has its own unique identifiers.

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I would say the way that we're approaching

check is unique in the sense that we

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are partnering with other technology

companies in the industry to bring in.

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what they're doing really well at to

help protect our consumers, protect

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our partners or business partners

that we're looking at, that we're

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working with and that lifeline of.

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Thinking about risk and compliance and

protecting the consumer, protecting the,

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the business, I think, is, because checks

are our lifeline to this company, uh,

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we have to be very diligent in how we're

protecting any type of exposure there.

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When I first came into the

company, my first question

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was, aren't checks going away?

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I was blown away by the statistics

of billions of dollars of checks

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are written on an annual basis.

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Forty six percent of people

have written a check 30 days.

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And don't quote me on that, but

it's a high, high percentage,

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much more than I ever expected.

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If we can become the best at this

quarter market and do so with trust and

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integrity and keeping risk and compliance

at the forefront, It's a win win.

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It's a win for us because

we become a trusted advisor.

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It's a win for our customer because

we're protecting their funds.

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Tedd Huff: It's kind of funny, at least

from my perspective, that some of the

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same tactics from the movie Catch Me As

You Can that was loosely based on Frank

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Abigail and his check fraud spree over

those years, some of those things haven't

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gone away, but not only have they not

gone away, there are new Different ways

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that one that they're doing the check

fraud and two, how they're the fraudsters

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are all kind of coming together.

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Could you outline?

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The three big areas you're

working with here at CheckAlt,

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as far as check fraud goes.

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Sherah Spark: You mentioned Lockbox,

that's one of our biggest services

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here at CheckAlt, and with Lockbox

comes a partnership with the U.

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S.

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Postal Office, and postal

workers are being targeted

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for things Getting their keys.

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People are going into the mail

boxes and opening up envelopes

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and taking checks there.

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I mean, we see a lot of check washing.

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Tedd Huff: Can you describe that?

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Sherah Spark: Yeah.

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So check washing is basically it's

either technology or chemicals and

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they're taking and lifting the payee

typically and the dollar amount off

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of the check and writing it for a new

amount, writing it to a new payee.

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And what they're doing is they

are walking, paying what they call

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mules or walkers to go into branches

to cash check to make deposits.

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And then you can also obviously deposit

it through a mobile device as well.

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The checks obviously have been

around for a very long time.

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What's new is the technology and

the way that these fraudsters

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are making these deposits.

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What's not new is they've been

taking them through the mail.

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So if you think about that,

they're just changing.

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The way they're using technology

to accelerate how rampant this is

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at checkout, we have to be as the

broadsters are evolving and their

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approach and the way that they're,

you know, committing crimes.

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So do we, as financial institutions,

as financial technology

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companies have to be advancing.

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Our own approach to combat that.

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And so one of the ways that we're doing

that is using things like blockchain, AI,

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things that are again, real time dark web

services, where we have partners that are

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going into social media and looking at

checks that are being put up for sale on

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the internet, if you can get ahead and

be more proactive and getting ahead of

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these Um, playing somewhat of a similar

game is speed to market, speed to them

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getting to cashless check, being able

to have access to them in real time.

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I think that's one of the ways that

you can combat this check fraud

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situation that we have going on.

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Tedd Huff: One of the things that I,

that I learned recently from a former FBI

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agent that honestly didn't cross my mind

because I remember doing RDC 15 years ago.

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Yep.

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And I remember doing.

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Remote deposit capture when it first

released, but I never in my wildest

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dreams had thought that someone

was going to take those images

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Sherah Spark: and

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Tedd Huff: then reuse them for a lack

of a better phrase to resubmit them,

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how mature is that actually going

on and what are some of the things

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that you're seeing the financial

institutions as well as check all.

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Do to combat against

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Sherah Spark: because mobile devices

are so inexpensive and pretty much

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anybody can have access to it.

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Think about then the volume

of how that transcends into.

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Get being able to get a check through mail

or through however they're getting it.

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Right.

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And mail, I think is the biggest piece.

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Be able to take a picture of it.

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And then they're also going

into computers as well.

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I mean, we've seen that.

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So things that we're doing to combat

that, I think, again, dark web

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services, doing an analysis on the tech.

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So there's a couple of partners that

we're working with that will actually

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collect data on individual accounts and

they'll be able to analyze the data.

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score checks as they're

coming into our system.

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One of the things that we're doing is

we have a tool that will score a check.

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It'll basically, it plagues it for

fraud or the potential of fraud.

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And then what we need to do is to analyze

basically it's a yes or no decisioning.

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It's a decisioning tool

is really what it is.

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Typically, this will look at things, the

characteristics on the check based on The

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information that's in a database that will

tell a little bit about the history of

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the account and the history of the check.

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So if somebody is writing a check

for 500, then they're always writing

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out to the same lawn service.

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And we see an out of pattern check come

in, it'll get flagged in the system.

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And then somebody has to review

to accept or deny that deposit

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or that payment, I should say.

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So those are just ways in real time

that we can put controls in place

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because it's all about mitigating risk.

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You're not going to catch everything,

but those are the type of tools and

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controls that you can use to catch

or flag these checks in real time.

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Tedd Huff: We look at the

fraudsters at all, right?

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And you look at procedures and the tools

and everything that You have to use,

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and you mentioned, uh, you've mentioned

blockchain, you've mentioned AI.

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Yep.

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What does the roadmap look like?

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Maybe, yeah, what will the

roadmap for checkout look like?

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And how does that stack up against

what's going on in the marketplace?

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Sherah Spark: So, our roadmap

To how we're going to leverage

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technology is getting to cloud first.

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I think a lot of those tools

will compliment blockchain will

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compliment the cloud technology.

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The way that I think about it is

technology is a way for us to, you

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know, optimize, automate, create

efficiencies around some of the manual

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processes that not only we, but other

financial institutions based, I think.

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We are operating in such, we meaning

financial industries, banks, are

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operating on such old systems and old

ways of thinking and doing things,

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not only from a technology standpoint,

but from a process standpoint that

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we have such an opportunity to catch

up with what fraudsters are doing.

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I think what fraudsters are doing is

taking advantage of technology and

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fast, rapid paced environment where.

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Banks and financial institutions are

caught up in bureaucracy and trying

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to just get something approved and

we're so far behind in that pace

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where fraudsters are able to take

advantage of that weakness from an

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FI bank perspective and capitalize

on this whole check fraud industry.

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The way that we're thinking about

differently is if we're a financial

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technology company and we're not large.

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How can we start to like operate and in

an environment and take advantage of not

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having to go through tons of red tape,

tons of bureaucracy so that we can rapidly

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protect our customers with new tools that

are in the cloud, that are automated,

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that are AI, that are blockchain.

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The advantage of being a smaller company

is that we don't have to run through that

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red tape, we can partner with others that

are like minded, again, speed to market

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on these and keep up with the rapid speed

of what's going on on the other end, which

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is the fraud, which is the fraudsters take

advantage of technology for their benefit.

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Tedd Huff: Are there any partnerships

that you guys have put into place

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that are really reducing some of,

or mitigating some of the risks?

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I would assume at the same

time that allows you to offer

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new features and functions.

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Sherah Spark: Most of the

partnerships are to be announced.

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Tedd Huff: I tried to get it out of you.

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: 00:19:22

Is there anything you can

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: 00:19:22

Sherah Spark: talk about?

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: 00:19:24

Let's go there.

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: 00:19:25

Which ones can you talk about?

306

: 00:19:26

Let me talk about the features, because

I think that's the most important part.

307

: 00:19:30

We can do things like

account authorization.

308

: 00:19:33

One of the challenges with check fraud is

account authorization, account balance.

309

: 00:19:38

We have the ability to

understand if, potentially, if

310

: 00:19:43

there was an account takeover.

311

: 00:19:44

Or an unauthorized transaction, if

things look like they're out of pattern.

312

: 00:19:49

Other tools that we can use is the Dark

Web Partnership, where they can flag

313

: 00:19:55

checks that are out there for sale that

might have come in through our system.

314

: 00:19:59

So those are just kind

of a couple examples.

315

: 00:20:02

The scoring system is

another thing, right?

316

: 00:20:05

Understanding if there's a partnership

that we're working with is Looking at

317

: 00:20:09

scoring checks as they come into our

system, and there's, I think, 26 to 30

318

: 00:20:14

different characteristics that they're

looking at that will help indicate whether

319

: 00:20:18

or not there's potential fraud, you know,

in the end, technology always, in my

320

: 00:20:24

opinion, has to be partnered with a human

because We can train AI, we can train

321

: 00:20:30

machine learning, but there has to be, I

think, a human element on the other side.

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: 00:20:36

I think maybe eventually we'll get

there, but there always has to be

323

: 00:20:39

a human involved in that equation.

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: 00:20:42

Tedd Huff: It's amazing how fast we've

gone from it being an idea to trying

325

: 00:20:48

to figure out how to use it to minimize

the repetitive tasks that we all do.

326

: 00:20:57

And you hit on something that's,

that's a really big piece

327

: 00:21:01

for me is that human reason.

328

: 00:21:05

And that's the one thing that if you

look at all the artificial intelligence

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: 00:21:10

technologies that are out there,

that's the one thing it can't do.

330

: 00:21:15

It can't do the human reasoning.

331

: 00:21:17

It can look at patterns.

332

: 00:21:19

It can look at different things.

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: 00:21:21

It can synthesize, and it can tell

you what it seeds, but it can't do it.

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: 00:21:29

Reason, to what that actually means

and what you should be doing about it.

335

: 00:21:35

Yeah So I think that's one of the big

pieces that is still open and one of the

336

: 00:21:40

things that I've heard Multiple times

recently is we have to stop looking

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: 00:21:45

at AI as being a human replacement.

338

: 00:21:49

Sherah Spark: Agree.

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: 00:21:49

Tedd Huff: And being more

of human augmentation.

340

: 00:21:52

And on that same topic, how are you

from the risk in front side of the

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: 00:21:58

house approaching or looking at it?

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: 00:22:01

Are you looking at it from, it sounds

like you're looking at it from the

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: 00:22:04

augmentation side of the house.

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: 00:22:06

How do you see it augmenting, maybe

not today, but in the near future?

345

: 00:22:11

Sherah Spark: I see it as

a tool for speed, right?

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: 00:22:14

So we only have so many hours in

a day, only have so much attention

347

: 00:22:18

span, brain power capacity.

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: 00:22:20

I think technology can be used

as a tool to help present data.

349

: 00:22:26

But in the end, it has to come

down to what is our risk appetite.

350

: 00:22:31

Tedd Huff: Support provided by SkyFlow.

351

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What if you could worry less about

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372

: 00:23:33

Sherah Spark: What is the company or the

individual or the partnership willing to

373

: 00:23:37

take on from a risk appetite standpoint?

374

: 00:23:40

What type of risk framework

are you dealing with?

375

: 00:23:43

You look at things like scoring and,

you know, checks that are coming in.

376

: 00:23:47

Some may have tolerance for

an 80 percent risk or some may

377

: 00:23:51

have tolerance for other things.

378

: 00:23:54

But I think in the end, each

financial institution, FinTech, has to

379

: 00:23:58

understand what their risk appetite is.

380

: 00:24:00

What the framework is that they're

working with and use technology as a

381

: 00:24:05

tool to help drive those decisions.

382

: 00:24:07

Some of it's going to be

on data analytics, but are

383

: 00:24:10

you working with good data?

384

: 00:24:11

Is the data clean?

385

: 00:24:12

Right?

386

: 00:24:13

Because if you don't have clean,

solid data, then Your outputs

387

: 00:24:17

are going to be false negatives,

potentially, or false positives.

388

: 00:24:20

There's got to be that

human element to it, right?

389

: 00:24:23

And as much as data and technology

can help present information, some

390

: 00:24:27

of it at the end of the day is going

to be based on things like intuition

391

: 00:24:31

and gut feeling and all those things

that we can't always quantify.

392

: 00:24:37

Tedd Huff: So it's kind of the, an

extension of the trust verify type thing.

393

: 00:24:42

Trust that it's giving you the

information you need to look at.

394

: 00:24:46

But verify that the information

that's giving you is actually what,

395

: 00:24:51

what you need to, to move forward.

396

: 00:24:53

Sherah Spark: Yeah.

397

: 00:24:53

And there's things like, you know,

predictive analytics too, right?

398

: 00:24:56

When we talk about

fraud that play into it.

399

: 00:24:59

But I think at the end of the

day, there's got to be the

400

: 00:25:01

human element on, on the end.

401

: 00:25:03

So.

402

: 00:25:04

Our roadmap looks like cloud technology.

403

: 00:25:07

It looks like partnership with those

friends that are in the industry

404

: 00:25:11

that are do really well at that.

405

: 00:25:13

We, we don't want to become a

fraud expert, but we want to

406

: 00:25:16

partner with those that can protect

checkout and protect our customers.

407

: 00:25:20

Tedd Huff: I'm going to ask one more time.

408

: 00:25:21

Are there any partners we can talk about?

409

: 00:25:24

Is there anybody that we can point

out that's really helping you?

410

: 00:25:27

Sherah Spark: Okay, so we

can talk about Grail Pay.

411

: 00:25:31

Okay, so

412

: 00:25:32

Tedd Huff: what is Grail Pay

and how are they helping?

413

: 00:25:34

Sherah Spark: We're testing

out use cases right now.

414

: 00:25:36

One of the, I think, Wild

West features out there or I

415

: 00:25:42

Tedd Huff: love that you called

it a Wild West feature or method

416

: 00:25:45

of payment, but yeah, continue

417

: 00:25:47

Sherah Spark: is instant payments.

418

: 00:25:48

I mean, there's when I think about

fraud, I think about this is a perfect

419

: 00:25:53

example of where fraudsters can come in.

420

: 00:25:59

I don't know if there's a lot of really

great controls around instant payments

421

: 00:26:03

today, but GrailPay is one of those

companies that we're working with on

422

: 00:26:08

different use cases to look at features

and tools that they have to help us make

423

: 00:26:13

our decisions around instant payments.

424

: 00:26:16

Tedd Huff: Instant payments is a unique

space, especially for us here in the U.

425

: 00:26:19

S.

426

: 00:26:20

I mean, it's been in, in

Europe, or I should say Great

427

: 00:26:23

Britain for, for many years.

428

: 00:26:25

And here in the U.

429

: 00:26:25

S.

430

: 00:26:26

we're still trying to figure

out, how do we make it work?

431

: 00:26:29

How do we make it work within the

frameworks that we have today?

432

: 00:26:31

Can we make it work within

the frameworks we have today?

433

: 00:26:34

And then not only that, we didn't

get one way to do it, right?

434

: 00:26:39

We've gotten from the car brands.

435

: 00:26:41

We have instant payments.

436

: 00:26:42

We've got from the clearinghouse They have

their own version of instant payments.

437

: 00:26:47

Then you've got fed the Fed and it

launched with their version Yeah, and

438

: 00:26:51

they all kind of are going after the same

problem But in completely different ways

439

: 00:26:58

and I can only imagine how complicated

that makes for you when you're trying

440

: 00:27:03

to figure out how do I mitigate the

risk and how do I maintain compliance?

441

: 00:27:06

Is there something that Grail Pay

is doing that would help you with

442

: 00:27:10

that or is it just augmenting some

of the things you're already doing?

443

: 00:27:13

Sherah Spark: I think it's augmenting

some of the things we're already doing.

444

: 00:27:17

You know, when I think about instant

payments, I think about, from a

445

: 00:27:20

merchant standpoint, I think about

people's ability to set up businesses.

446

: 00:27:24

There could be loopholes there,

right, around merchants or, or

447

: 00:27:29

pretend merchants being able to set

up these companies and then being

448

: 00:27:33

able to make instant payments, right?

449

: 00:27:36

So, one of the things that,

again, we were looking at multiple

450

: 00:27:40

use cases on how to implement.

451

: 00:27:43

Grail Pay is tools within our risk

management framework, but one of

452

: 00:27:47

them is like account authorization.

453

: 00:27:50

And again, historical lookbacks on

you're getting an instant payment

454

: 00:27:56

and just making this up for 5, 000,

but that's not a usual activity.

455

: 00:28:01

within that company.

456

: 00:28:03

Like we have the ability to look at

with their help with transactional

457

: 00:28:07

history to make sure there's nothing

that's out of line or out of pattern.

458

: 00:28:11

So having that access to a consumer or

business account, I think will be huge and

459

: 00:28:18

helping mitigate some of the fraud that.

460

: 00:28:21

I see could be happening, but I don't

know if anybody's really figured out how

461

: 00:28:26

to manage fraud around instant payment.

462

: 00:28:29

So we're pretty excited to partner

with Grail Pay to use some of their

463

: 00:28:36

capabilities in the instant payment space.

464

: 00:28:39

Tedd Huff: What if I was a company that

hadn't really been looking at anything

465

: 00:28:43

other than just physical checks?

466

: 00:28:45

And I start to get into the ACH,

I start to get into the lockbox,

467

: 00:28:51

so the e lockbox functions.

468

: 00:28:53

Is there any advice that you would give

to those FIs or non FI companies on how

469

: 00:29:01

to approach their, their problems around

risk and compliance in those spaces?

470

: 00:29:08

Sherah Spark: Each FI and bank can have

a little bit of a different pain point.

471

: 00:29:13

So, some of it could be operational

risk, some of it could be product

472

: 00:29:17

risk, failure to launch, some

of it could be people risk.

473

: 00:29:22

So, each company is going to have a

different, I think, pain point when

474

: 00:29:26

it comes to risk around lockbox,

around the different products.

475

: 00:29:32

My advice would be to identify what those

pain points are and to think about The

476

: 00:29:38

strategy behind how to mitigate, you

know, if it's operational risk, so let's

477

: 00:29:43

talk about lockbox, for example, if you

think about the number of processing

478

: 00:29:48

errors, understanding the metrics

around what those errors are, and then,

479

: 00:29:53

you know, finding a plan or a way to.

480

: 00:29:56

mitigate, you know, operating errors.

481

: 00:29:58

If it remote deposit capture, you

can have errors there as well.

482

: 00:30:02

It, what is the technology that you're

using to capture the characteristics

483

: 00:30:07

and images of the check, right?

484

: 00:30:09

Does your software work?

485

: 00:30:10

What type of software are you using?

486

: 00:30:12

So, one of the tools that we use

has very low error rates when it

487

: 00:30:17

comes to, you know, picking up the

images on the actual check itself.

488

: 00:30:21

So, Again, I think going back to what

is the problem that you're trying

489

: 00:30:26

to solve, identifying your, your

risk that way, and then looking for

490

: 00:30:30

strategies or ways to mitigate it.

491

: 00:30:33

Tedd Huff: Is there anything that we

haven't talked about that you're like,

492

: 00:30:37

just got to talk about this one thing.

493

: 00:30:38

Is there anything that we've

missed that you want to make

494

: 00:30:40

sure that the audience hears?

495

: 00:30:42

Sherah Spark: Checkult has the talent and

the expertise around it today that really

496

: 00:30:50

is supercharging Um, I think it's really

important for us to be a company that is,

497

: 00:30:56

you know, first, best in class, we've got

the experience and the talent behind us

498

: 00:31:01

that is going to help us navigate into the

future, whether it's risk and compliance,

499

: 00:31:07

whether it's, you know, operational

excellence, that I think if financial

500

: 00:31:12

institutions are looking to Partner with

an organization that really is investing

501

: 00:31:19

in its talent to become best in class.

502

: 00:31:22

I think there'll be happy with the

results that they get in that partnership.

503

: 00:31:26

When we say about, we, you know, put

people first, we put our customers first.

504

: 00:31:31

Like, I think they'll find that

in their experience with the

505

: 00:31:34

technical organization, that.

506

: 00:31:36

It's really genuine and authentic

and they'll know that from the

507

: 00:31:40

time that they meet us throughout

the whole life cycle, right?

508

: 00:31:43

It's not just at the time of sale.

509

: 00:31:45

I think people here in the company really

have a genuine interest to do the right

510

: 00:31:50

thing, provide great customer service.

511

: 00:31:52

We're putting a lot of care into risk and

compliance throughout the organization.

512

: 00:31:56

So again, it becomes really

the fabric of who we are.

513

: 00:32:00

You know, risk and compliance isn't

sexy, it's an insurance policy

514

: 00:32:04

that is, so to speak, but it's all

about what's doing, doing the right

515

: 00:32:09

thing so that we can invest not

only in today, but into our future.

516

: 00:32:13

So I think that's what our customers or

prospects will find when they come to us.

517

: 00:32:20

Tedd Huff: I appreciate the time you've

taken out to sit down here with me.

518

: 00:32:24

It's been really insightful

to understand and learn from

519

: 00:32:27

you throughout the day today.

520

: 00:32:30

And I just want to thank you for taking

the time to sit down and chat with me.

521

: 00:32:35

Sherah Spark: Awesome.

522

: 00:32:35

Thank you.

523

: 00:32:36

Thank you.

524

: 00:32:37

Tedd Huff: As we wrap up today's

episode, I've got one last thing for you.

525

: 00:32:41

If you're in the trenches fighting

fraud and financial crime, you

526

: 00:32:45

know it's a complex battlefield.

527

: 00:32:47

That's where Hawk's AI tools for

real time payment screening, AML,

528

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transaction monitoring, and And dynamic

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They're game changers designed

to make your compliance more

531

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effective and less of a headache.

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533

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compliance strategy, the edge it needs.

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536

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com to sign up for a demo and discover

how their platform can revolutionize

537

: 00:33:20

how you fight fraud and financial crime.

538

: 00:33:23

Lilly: This has been a production of

DD3 Media with all rights reserved.

539

: 00:33:27

This is provided for

informational purposes only.

540

: 00:33:29

It is not offered or intended to

be used as legal, tax, investment,

541

: 00:33:33

financial, or other advice.

542

: 00:33:35

We strive to provide accurate and

up to date information, but will

543

: 00:33:38

not be responsible for any missing

facts or inaccurate information.

544

: 00:33:42

You comply and understand that

you should use any of this

545

: 00:33:45

information at your own risk.

546

: 00:33:46

Cryptocurrencies are highly volatile

financial assets, so research and

547

: 00:33:50

make your own financial decisions.